Terms and Conditions for Maxstory

Welcome to Maxstory! These Terms and Conditions (“Terms”) govern your access to and use of our website (maxstory.click), services, and products. By using our website, placing an order, or engaging with Maxstory in any way, you agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using our website or services.

  1. Acceptance of Terms

By accessing and using Maxstory’s website and services, you acknowledge that you have read, understood, and agree to comply with these Terms, our Privacy Policy, and any other applicable policies or guidelines posted on our website.

These Terms may be updated periodically, and any changes will be effective immediately upon posting on our website. Your continued use of our website after any modifications constitutes your acceptance of those revised Terms.

  1. User Account

To make purchases on our website, you may be required to create a user account. When creating an account, you agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of your account login details and password
  • Accept responsibility for all activities under your account

You must notify us immediately of any unauthorized use of your account or any breach of security.

  1. Product Information

Maxstory specializes in blankets, bedding, comforters, quilts, and home comfort products.

We strive to provide accurate descriptions, specifications, and pricing for all products listed on our website. However, we do not guarantee the absolute accuracy or completeness of product information and reserve the right to make changes without prior notice.

If you notice any discrepancies or have questions regarding a product, please contact our customer support team before placing an order.

  1. Orders and Payment

Order Acceptance

All orders placed are subject to acceptance by Maxstory. We reserve the right to refuse or cancel any order due to product unavailability, pricing errors, suspected fraud, or other reasons.

Payment Methods

We accept secure payment methods including major credit/debit cards, PayPal, and other available payment options displayed during checkout.

Pricing

All prices are listed in U.S. dollars. Shipping fees, taxes, and applicable charges will be added during checkout.

Order Confirmation

After placing an order, you will receive an email confirmation containing your order details. This confirmation does not signify final acceptance until payment has been successfully processed.

  1. Shipping and Delivery

Processing Time

Orders are generally processed within 1–3 business days.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and shipping method.

Delivery Times

Estimated delivery times vary depending on destination and shipping service selected.

Delivery Delays

Maxstory is not responsible for shipping delays caused by weather conditions, carrier issues, customs processing, or events beyond our reasonable control.

  1. Returns and Refunds

We want every customer to be satisfied with their purchase.

Eligibility

Most items may be returned within 30 days of delivery if unused and in original packaging.

Return Shipping

Customers are generally responsible for return shipping costs unless the product is defective or incorrect.

Refund Processing

Refunds are issued after returned items are received and inspected.

  1. Customer Responsibility

You agree to use our website and services only for lawful purposes. You must not:

  • Violate any applicable laws or regulations
  • Infringe upon intellectual property or privacy rights
  • Engage in fraudulent or deceptive activities
  • Upload viruses or harmful software

Failure to comply may result in account suspension or legal action.

  1. Intellectual Property

All content on the Maxstory website, including text, graphics, logos, product images, designs, and software, is the property of Maxstory or its licensors and is protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any content without prior written permission.

  1. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

  1. Limitation of Liability

To the fullest extent permitted by law, Maxstory shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use or inability to use our website or products
  • Product performance issues
  • Unauthorized access to your information
  • Any issues related to our services

Our total liability shall not exceed the amount paid for the purchased product or service.

  1. Indemnification

You agree to indemnify and hold harmless Maxstory, its employees, affiliates, officers, and partners from any claims, liabilities, damages, or expenses resulting from your violation of these Terms or misuse of our website.

  1. Termination

We reserve the right to suspend or terminate your access to the website or services at any time, without prior notice, if you violate these Terms.

  1. Governing Law

These Terms and any disputes related to Maxstory’s website or services shall be governed by the laws of the State of North Carolina, United States.

Any legal disputes shall be resolved in the courts located in North Carolina.

  1. Changes to Terms and Conditions

Maxstory reserves the right to update or modify these Terms at any time. Updated versions will be posted on our website with a revised effective date.

Continued use of our website after changes are posted constitutes acceptance of the revised Terms.

  1. Contact Us

If you have questions regarding these Terms and Conditions, please contact us:

Hotline: (704) 918-2745

Email: info@maxstory.click

Address: 582 Riverbend Ave SE, Hickory, North Carolina

Website: maxstory.click